MotoParilla's Return and Refund Policy
Returns
We accept returns within 30 days from the date of purchase for unused items in their original packaging. To initiate the return process, please contact our customer service and provide the order number and details of the item you wish to return. We will provide you with detailed instructions on how to proceed with the return.
Once the returned item is received and inspected, we will proceed with a refund of the original purchase price, excluding any shipping charges, within 5-7 business days.
Refund Policy
We offer full refunds for defective or damaged items upon receipt. If you encounter an issue with your order, please contact us within 7 days of delivery to arrange for the return of the defective item and to receive a refund or replacement.
For any questions or further assistance regarding returns and refunds, do not hesitate to contact our customer support team. We are here to help and ensure that you have a positive shopping experience with MotoParilla.